Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last Updated: December 12, 2025
Introduction
Trading Floor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency trading platform.
By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.
Information We Collect
Personal Information
When you register for an account, we may collect:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Identity verification documents (when required by law)
- Payment information (processed securely through third-party providers)
Usage Information
We automatically collect information about how you interact with our platform:
- Transaction history and trading activity
- Device information (IP address, browser type, operating system)
- Usage patterns and preferences
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
To provide, maintain, and improve our trading platform and services.
Security
To protect against fraud, unauthorized access, and other security threats.
Communication
To send you updates, notifications, and respond to your inquiries.
Legal Compliance
To comply with legal obligations and regulatory requirements.
Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS technology.
- Secure Storage: Personal information is stored on secure servers with restricted access.
- Authentication: Multi-factor authentication options to protect your account.
- Regular Audits: We conduct regular security audits and assessments.
- Employee Training: Our staff are trained on data protection and privacy best practices.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
Types of cookies we use:
- Essential Cookies: Required for the platform to function properly
- Analytics Cookies: Help us understand how visitors interact with our platform
- Preference Cookies: Remember your settings and preferences
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.
Third-Party Services
Our platform may contain links to third-party websites or services that are not owned or controlled by Trading Floor. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
We strongly advise you to review the privacy policy of every website you visit. We may use third-party service providers to help us operate our platform and administer activities on our behalf, such as payment processing and analytics.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing your data
To exercise these rights, please contact us using the information provided in the Contact section below.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Phone: +91 9716116108
Email: support@tradingfloors.in
Address: RZ- 478/5 basement street no -45 Sadh Nagar -2 palam nasir pur road dwarka new delhi 110045